Voice assistance is an accessibility feature offered by the Samsung tv to improve the user experience. With this feature, you can use the voice commands to perform various actions like changing the channel and adjusting volume. It is especially for those, who find it difficult to use the on-screen tv menu everytime they want to perform some tasks. But sometimes, it can be distributing or annoying when it turns on accidentally or on its own. It mostly happens when the power button on your remote is stuck and activates the voice assistance. It also supports connectivity with external devices like set-top box and streaming services. So, when an external device is connected to your tv, the voice assistance turns on automatically. It can disturb you while watching your movies and series and the voice assistance icon will pop up on your screen.
What is Samsung TV’s Voice Assistant?
Samsung TVs come with various accessibility features; voice assistance is one of them. With it, you can get the audio description of all the menu items and options on your tv screen. It is similar to the screen reader and Talkback on Android devices. This feature is very helpful for the seniors and visually impaired users. It has customizable settings, you can set the pitch, speed and tone of the voice as per your preference. This will work even if you switch to the streaming services like Netflix, Amazon, YouTube and read out aloud the names or titles of movies. It also gives you the audio description about the upcoming and current program, viewing schedules, various content on the internet and makes your navigation easier.
How to do Samsung TV Voice Assistant Turn off
There are various different methods which can be used to turn off the voice assistant on Samsung tv. Given below are some common method which you can try one by one :-
Using the volume button on remote
- It is the one of the quickest and easiest ways to turn off the voice assistance and supported by all the tv made after 2018. Just follow these steps one by one :-
- First, turn on your Samsung tv.
- On your remote tv, press and hold any one of the volume buttons.
- Now, you will be redirected to the voice guide settings.
- To turn off the setting, just press the select/center button.
From the accessibility setting
- Turn on your Samsung tv and press the home key on your remote.
- Go to settings menu and navigate to the general menu.
- Look for the accessibility option on the screen and select it.
- Select the voice guide settings and turn off the setting.
Use the voice commands
If the voice commands feature is enabled on your Samsung tv then you can use it to turn off the voice guide. Just follow the given below steps one by one:-
- Switch on your Samsung TV. Then press and hold the microphone button for a second.
- Then repeat “turn off voice guide” or “voice guide off” on your remote.
- That’s it, the voice guide is turned off on your Samsung TV.
Adjust the sensitivity of Bixby wake-up
Now, in all the modern Samsung devices there is an AI virtual assistant named Bixby. It helps to remotely control the smart TV’s features. Bixby can react to your voice and sometimes disturb you with its pop-up notification. To avoid it, you can adjust the sensitivity of Bixby: –
- Go to the menu and then navigate to settings option.
- Select the Bixby voice settings from the general option.
- Then select the voice sensitivity option and set it to low.
How to turn off accessibility on Samsung in older models?
For Samsung tv models 2014-2018
On older Samsung tv models 2014-218 have the voice guide feature pre-installed. If you or someone else have enabled the voice guide feature accidentally then you can turn it off following given steps: –
- Switch on your Samsung TV and press the menu button on your remote.
- Select the system and navigate to the accessibility option.
- Click on the voice guide option and turn it off by clicking on it.
For Samsung tv models 2003-2018
In the older Samsung tv models 2003-2013, you will find the built-in Audio description feature which is similar to the voice guide. You can follow the given below steps to turn off the audio description on your tv.
- Go to the menu option, select the sound or sound mode option.
- Then select the broadcast option and choose audio language.
- On your screen, if you see English AD then audio description feature is enabled.
- Turn it off by Changing the setting to English only.
Official Customer support for this Issue
If none of the above methods works for you then you can contact the Samsung customer care through their 24 hours phone support. Their toll-free number is 1-800-5-726-7864 and 1-800-40-726-7864. Or you can send a mail regarding your issue to email id support.india@samsung.com.
Final words
After turning off the voice assistant feature, you can get rid of all annoying audio descriptions that come between your movies and shows. But if following the above methods, you are still facing the voiceover issue then you can display Bixby on tv. As only voice assistants and Bixby are responsible for giving voice outputs in Samsung tv.