This post is dedicated to solving several frequently asked questions (FAQs) about Kanopy streaming service you may have.
Also Read: How To Watch Kanopy on Any Device [Activate Code, Install & Stream]
All FAQs regarding Kanopy Streaming Service
If you have any query please contact you local library or university. You can also comment below and we will answer your problem ASAP.
Can I add multiple Kanopy accounts at a time?
Unfortunately, Kanopy and Roku do not allow you to log in from multiple accounts at any point in time. You can only have one account per device activated on the device. If you want to log in from another subscription, make sure you remember the credentials of the previous account. This way, you can log in with accounts of your choice.
Where should I put the Kanopy TV activation code?
When you link your device to the TV, you need to go to www.kanopy.com/link. You can enter the Kanopy activation code there and start watching shows.
Where can I find the kanopy settings option in Roku?
To find the channel settings in Roku, you need to access the side menu. While you are logged in to Kanopy, you can press the left arrow button on your device to access that menu. Scroll down to find the settings that you can find at the bottom of the menu.
How can I watch Kanopy on my android/smart TV?
You need to go to the google play store and search for the Kanopy app to install it. After installation is done, you need to enter your public library credentials to start watching Kanopy content on your Android or Smart TV.
To know how to activate and watch the content on other devices, follow our in depth guide for activating Kanopy on all devices.
What features are there on the Kanopy dashboard, and how can I get access to them?
Kanopy dashboard features are available under the My Account page. It has features like “My information,” “My libraries, “Parental controls.” You can access dashboard features on any device by logging in to your account and navigating to the My Account section.
How can I go to my Watchlist?
To go to your watchlist in Kanopy, you need to log in to your account. The watchlist is accessible on all devices. After you log in to the device, find your name, and tap on the member name. A drop-down menu will appear. You can find “My Watchlist” there.
How can I access my other Kanopy memberships or libraries?
After logging in, you need to navigate to the drop-down menu concealed under your name. From there, you should tap on My Account. From there, you can find the “My libraries” option. You can manage your current membership, deactivate, reactivate or remove one.
What are the benefits of activating the Kanopy account?
You can only access the content after you activate the Kanopy account. It offers you titles from independent filmmakers and exclusive access to educational titles. Kanopy also has a free subsection for Kids’ development and learning (preschool to tweens).
Is it possible to link my Kanopy account to several devices?
Yes, it is possible to link one Kanopy account to several devices. You can share your account as much as you’d like and install Kanopy on many devices. Since content restrictions depend on the Play credits you have, you can watch content on many devices. But remember that each play will count in your credit quota as per your membership terms.
What is the procedure for logging out of my account?
When you are logged in to your account, you will see your name/ member name on the top right of the screen. Click/tap on the name to find a drop-down menu. You can navigate to “Sign out,” located at the bottom of the menu, to log out of your Kanopy Account.
How to enable closed captions/subtitles/CC/Transcripts?
While watching any content, look for the “CC” icon at the bottom of the screen. Click on it to find more subtitle settings. From the CC sub menu, you can select the language of the subtitles and customize it according to your needs.
To display transcripts, click on the transcripts to open the window.
How can I figure out how many play credits I have left?
You can see the credit counter adjacent to your name/member’s name on the top right corner of the screen. This counter show information in the format aa/bb. “aa” is the number of credits left and “bb” is the total credit issued at the beginning of the month. The counter resets every month or according to the contract between your library and Kanopy.
How to see the history of watched content?
You can use the “viewing history” option by going to your Kanopy account. This way, you can see the titles you can continue or the titles you have watched completely.
Can I use Kanopy if I don’t have a subscription to a library?
If you do not have access to a library or a participating university membership, you CAN NOT watch Kanopy content.
What Apple TV devices can I use to access Kanopy?
You can only install the Kanopy app on 4th gen apple TVs running tvOS 10.2 or higher.
Furthermore, you can only install the Kanopy apple app on iOS 9 or higher iPhones.
But fret not; if you have a previous generation Apple TV, you can use HDMI or Airplay to watch your favorite content.
To activate Kanopy on any of your device, or watch it through HDMI, read our complete guide on activating Kanopy on all devices.
Can I link my account to multiple Apple TVs?
Yes, it is possible to link one Kanopy account to several devices. You can share your account as much as you’d like and install Kanopy on many devices. Since content restrictions depend on the Play credits you have, you can watch content on many devices. But remember that each play will count in your credit quota as per your membership terms.
How can I tell whether a movie has subtitles?
If a movie has closed captions, you would be able to see the “CC” icon on the bottom right screen.
How to enable full-screen mode in the Kanopy app?
Enabling a Fullscreen mode in the Kanopy app is easy. It is just like how you do it while watching youtube videos. Look for the four diagonal arrows in the bottom right corner of the frame where the video is playing, and tap on them to enter the full-screen mode.
To exit the Fullscreen mode, you can tap the back button or tab the inverted four diagonal arrows again.
How to add a film to the Watchlist?
To add to the watchlist, you can click on the plus sign on every title you watch. Further, you can access the watchlist by going to your dashboard under my account section.